Shipping policy
At 3H Gems, we carefully package every order to help ensure your gemstones arrive safely and securely.
Domestic Shipping – Pakistan
We ship orders throughout Pakistan using reliable courier services. Delivery times may vary depending on the destination and courier service.
International Shipping
We offer international shipping to supported countries. International orders may be shipped through DHL, FedEx, or another suitable courier service, depending on the destination and service availability.
Shipping charges and estimated delivery times may vary according to the destination, package value, weight, and selected courier service.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country. These charges are not included in the product price or shipping charge unless specifically stated at checkout, and the customer is responsible for any applicable import charges.
Order Processing
Orders are normally prepared for shipment after payment has been successfully confirmed. Processing time may vary depending on the gemstone, order verification, and destination.
Tracking
When tracking is available, tracking information will be provided after the order has been dispatched.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address. Please review your shipping information carefully before placing an order.
Delays
Delivery estimates are not guaranteed. Customs clearance, courier delays, weather, public holidays, or other circumstances outside our control may affect delivery times.
Questions About Shipping
If you have questions about shipping to your country or would like a shipping estimate before ordering, please contact 3H Gems before placing your order.